Frequently asked questions
Find answers to commonly asked questions about BricsCAD, licensing, features, and more.
Trial & licensing
Can I buy a BricsCAD license for older versions?
You can only buy a BricsCAD license for the most recent BricsCAD version. However, this license is backwards compatible and can be used on previous versions of BricsCAD. We only offer product support on the last four BricsCAD versions.
How do I transfer my license to another computer?
I get an error when trying to run the BricsCAD installer for Mac. How should I proceed?
Can I trial a BricsCAD Network license?
When transferring BricsCAD to a new device, how do I transfer my preferences and settings from my old computer to the new one?
What payment options are available in the BricsCAD online store?
I have an older version of BricsCAD. How can I upgrade my license?
What is a BricsCAD Network License?
Can I use my BricsCAD license all around the world?
Do license keys differ based on language, location or operating system?
What do you mean by “perpetual” licenses?
Can I get a free academic license as a student or a teacher?
Can I return my license after purchase?
Does a BricsCAD Single License support home use?
What’s the difference between buying direct from BricsCAD vs buying a license through a reseller?
What license enables me to install versions of BricsCAD on two computers?
Can I try BricsCAD before I buy it?
Which version of BricsCAD should I choose?
Do I have to buy BricsCAD after the free trial?
Which version of BricsCAD is included in the trial?
Download, installation & upgrades
How often are there release updates for BricsCAD?
Maintenance or minor updates are rolled out about once per month, with major releases launched biannually. See all details in the BricsCAD release notes.
What is the optimal installation and configuration for BricsCAD on Linux?
What is the optimal installation and configuration for BricsCAD on Apple?
What is the optimal installation and configuration for on Windows?
How do I sign up for BricsCAD Beta Tester Program?
How do I know when there is a beta available to test?
Am I allowed to use the BricsCAD® beta for commercial work?
What do I do if I find a bug?
I have an idea, suggestion or complaint about the beta, what do I do?
What platforms are the betas released on?
Can I share my ideas about the beta with other people?
How do I upgrade to a different BricsCAD product level (e.g. from BricsCAD Lite to Pro or Ultimate)?
Is BricsCAD compatible with my version of macOS?
Customer support & maintenance
What support options are available for BricsCAD customers?
The Help Center offers extensive documentation and tutorials. The Community Forum connects users and BricsCAD staff. Technical Product Support is available during your trial period and to customers with an active Maintenance contract or subscription. To submit a support request, log into your BricsCAD Account and go to My Support Requests.
Can I renew my BricsCAD Maintenance for multiple years?
Can I align the expiration date of BricsCAD Maintenance for all my licenses?
What happens if I don't renew my BricsCAD Maintenance plan?
Can I renew my expired BricsCAD Maintenance?
Where can I upgrade my existing licenses to include BricsCAD Maintenance?
Is Maintenance included with BricsCAD’s subscription licensing?
Can I get Maintenance on my older version of BricsCAD?
How does the cost of BricsCAD Maintenance compare to upgrading each year?
What are the consequences and risks if I don’t renew my Maintenance plan
What happens if I don’t renew my Maintenance contract?
What if I have an issue using BricsCAD?
How do I access my BricsCAD Account?
I'm having difficulty logging in. Where do I go for support?
Where can I find the BricsCAD product release notes?
Using BricsCAD
Where can I find guidance on configuring my mouse, keyboard and shortcut controls in BricsCAD?
Can you transition from 2D drafting to 3D BIM modelling in BricsCAD?
Is BricsCAD BIM compatible with Revit files?
How does BricsCAD BIM work with IFC files for openBIM workflows?
Is BricsCAD compatible with DWG files?
Does BricsCAD support isometric drawing?
Does BricsCAD support open standards for collaboration across different CAD and design software?
What languages are supported in BricsCAD products?
Does BricsCAD enable real-time collaboration on design projects?
What is the learning curve for BricsCAD coming from other CAD platforms?
Does BricsCAD support mechanical engineering design?
Does BricsCAD support sheet metal modelling?
Migrating from another CAD
Where can I learn more about moving to BricsCAD?
Migrating to BricsCAD® is straightforward! We have plenty of resources and guides to help you make the move as easy as possible. You can find them here.
How does BIM collaboration work using BricsCAD compared to alternative CAD software such as Autodesk and Nemetschek Group?
Plug-ins & Integrations
How do I import and export mechanical file formats after installing BricsCAD?
In BricsCAD V27, the file formats included with your license become available once you download and install Communicator for BricsCAD.
- Open BricsCAD.
- Click the Communicator for BricsCAD download link on the start page (right-side panel), or download here.
- Install Communicator for BricsCAD. The formats included with your license will then be available to import, open, and export.
No additional license or activation key is required. Available formats depend on your BricsCAD level (see below).
How do I import and export mechanical file formats in BricsCAD V26 and earlier?
What BricsCAD license level do I need for mechanical file formats?
I already own a Communicator for BricsCAD commercial license. What changes for me?
Can I still renew an existing Communicator for BricsCAD license in the online store?
How can I trial importing and exporting mechanical file formats?
Which file formats can I import and export with my BricsCAD license?
How do I check which import and export file formats my license supports?
I got a message asking me to install Communicator for BricsCAD. What does this mean?
Can I still buy Communicator for BricsCAD separately?
If file import and export are now included with BricsCAD, do I still need to install Communicator?
Need more help
You can’t find what you’re looking for?
Check BricsCAD’s Help Center
Do you have specific questions? Search through help articles, tutorials and command references.
Contact Support
Didn’t find what you were looking for? Get in touch with BricsCAD support.